Find out what our customers say

Below is a selection of just some of the comments we've received from clients. 

In line with GDPR regulations and our current confidentiality agreements with our client portfolio, names and titles have been withheld. However, all testimonials can be verified and references can be provided upon request subject to privacy and confidentiality agreements:

Exceptional


We have been using EA Chauffeurs for a while now and the service has always been exceptional. They have never let a passenger down. The drivers are always punctual and are easy to locate within the airport .

We can easily book a transfer using the website, or with just an email. And all of the drivers accept credit cards which is ideal for our overseas passengers.

I would certainly recommend EA Chauffeurs

Best Service

I've worked with a few chauffeur companies but I have to say that EA provides the best service of all of them. Not only to me as the travel booker, but also to the travellers I have booked for.

The online booking tool is simple but effective, and they are able to adapt to our ever changing requirements. I wouldn't use anyone else!

Efficient

I have passed on some very extraordinary requests relating to some of our bookings and EA Chauffeurs will always do everything in its power to accommodate such requests with a sincere willingness to help.

Each phone call made or email sent to EA Chauffeurs is met with a smile and an efficiency that is not always found in other chauffeur companies!

Reliable Service

The drivers were very pleasant and courteous and nice cars! In all it was a pleasure to be picked up at the airport with no worries about transport from a reliable service.

Many thanks for arranging everything for me.

Excellent at adapting

Having EA Chauffeurs on board is a wonderful and very comforting feeling!

The knowledge that they have of the business world means they understand the need for flexibility, have swift reactions, and always find solutions that may not always be in their best interest.

One of our directors had to attend a last minute meeting in London and the guys advised being taken to T5 instead and taking the Heathrow Express straight into London as this would be a lot quicker! – result: one happy director!! And that is how much they care and think outside of the box. I would recommend them to anyone and do because they are the best!

Highest Professionalism

I can’t recommend EA Chauffeurs highly enough. Working with you is always a pleasure and it is a great feeling to know everything will go smoothly with each and every passenger being cared for with the highest professionalism.

Impressed

I just wanted to thank you for the transfers that you organised during the week to and from the Oatlands Park Hotel. I wanted to say how impressed I was with your drivers. They were very professional and looked smart.

When collecting everyone from the hotel they knew who was going in which car and were very friendly with our guests. In particular one guest who has a mobility issue. It was a relief to know that he would be looked after by the drivers.

EA Chauffeurs provided an excellent service and gave the guests a seamless experience which was really appreciated.

Professional

We have worked with EAC for a number of years and have appreciated the way in which we have, as Guest Relations, been able to work closely with them and the wide variety of bookings that have arisen have been quickly dealt with competently and professionally.

Positive Experience

Although I’m by no means the most frequent user of EA Chauffeurs, my experiences have always been very positive.

Drivers are consistently at the meeting places on time, vehicles are immaculate and drivers are knowledgeable and drive smoothly and safely.

This week’s drivers Imran & Neil got me to & from Heathrow quickly & smoothly with no stress and on the odd occasions when a driver has been stuck in traffic or I have had a problem with the website, you have personally taken ownership of the issue & resolved it promptly.

Prompt and Organised

Overlooked my booking, however office staff immediately admitted mistake, didn’t make excuses or waste any time.

They just rectified the situation with efficiency and a no nonsense attitude. A negative thing turned into something very positive and have been using them ever since for over a year now and couldn’t be more pleased with how they operate.

Old fashioned customer service

Old fashioned customer service – why can't all companies provide this!!!!

Confidence assured

Whatever companies Amanda worked for previously have clearly lost an amazing asset – as a PA for a number of board members, confidence that my directors are being looked after is paramount and I certainly get that with EA – Keep up the great work!!!

Superb Support

Many thanks for the superb support you’ve given me throughout the year.

Congratulations on your QSi Award. It shows that all the hard work and putting your customers first, has been recognised and you should all be very proud of your achievement.

Courteous and professional drivers

I would like to take this opportunity in thanking all the team at EA for your courteous and professional drivers in accommodating us during the past few months at short notice.

Although at times, this might be challenging for yourselves, Amanda continually shows complete calmness. Without you guys, this would add continuous additional pressures for me – and the reassuring part is from the moment the booking instruction is given, the pressures are released.

First Class service with very high standards. Cars always look beautiful and immaculate and well looked after. The drivers are always extremely professional, courteous, helpful and trustworthy. I certainly have no hesitation in recommending EA Chauffeurs.

Thank you

Thank you EA Chauffeurs for continuing to provide a first class service to all my travellers.

Your constant professionalism and care is second to none and the individual care given to all passengers is profoundly appreciated. I know once the booking is made, I can sit back and relax in the knowledge that the traveller is in good hands.

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